There is a navigation device for tracking and guidance

Where does the error “There is a navigation device for tracking and guidance” appear? The error “There is a navigation device for tracking and guidance” or “The vehicle eligibility in Wasl does not apply” appears when trying to issue an operating card from the Transport Authority’s Naql platform, as shown in the pictures. The following are the most prominent reasons and ways to solve them. What is a navigation device for tracking and guidance? It is a small-sized tracking and locating device that is installed inside the vehicle in a hidden manner. A weight sensor is connected to the device so that the device is linked to the Transport Authority via the Wasl platform and sends location and weight data directly to the Authority. The first reason: Failure to install a tracking device Installing a navigation device for tracking and guidance is one of the mandatory requirements for issuing an operating card, and the operating card will not be issued without it. The solution: Install the tracking device from one of the companies approved by the Transport Authority and link it via the Wasl platform. You can view the full list of approved companies here: Tracking companies approved by the Transport Authority Get free quotes from several companies to install and link the tracking device with the Transport Authority Submit your request and receive quotes via WhatsApp! The second reason: The tracking device is not linked to the Wasl platform. If the tracking device is installed and the error “There is a navigation device for tracking and guidance” continues to appear, this means that the device did not send data to the Wasl platform and the connection was not completed (connection usually takes from 6 hours to 48 hours). The solution: Continue to follow up with the tracking company through which the device was installed. The third reason: The tracking device subscription has expired. If there was a tracking device previously in the vehicle and you see the error “There is a navigation device for tracking and guidance”, this may mean that the device’s subscription has expired and is no longer sending data to the Wasl platform. The solution: Contact the company through which the tracking device was installed and renew the subscription.