3 reasons for error: There is a navigation device for tracking and guidance

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Tracking device for navigation and guidance, Connect The Tracking Device With Tthe Transport Authority PTA, Transportation terms
23/05/2024
How to solve an error: There is a navigation device for tracking and guidance

Where does the error There is a tracking and guidance device?

Error “There is a navigation device for tracking and guidance” appears or "Vehicle eligibility in receipt does not apply" When trying to issue a running card from the affiliated transfer platform To the General Authority for Transport As shown in the pictures, the following are the most prominent reasons and ways to solve them

Error: There is a navigation device for tracking and routing
Vehicle eligibility in receipt not applicable edited 1

What is a navigation device for tracking and routing?

. Small GPS Tracker It is installed inside the vehicle in a hidden manner and a weight sensor is connected to the device so that the device is linked to the Transport Authority via a Wasl platform and sends location and weight data to the Authority directly.

The first reason: not installing the tracking device

Installation Navigation device for tracking and guidance It is one of the mandatory requirements for issuing the operating card and the operating card will not be issued without it.

The solution: Installing the tracking device from one of the companies approved by the General Transport Authority and connecting it via the wasl platform. You can view the full list of approved companies here: Tracking companies approved by the General Transport Authority

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The second reason: The tracking device is not linked to the wasl platform

If the tracking device is installed and the error “There is a navigation device for tracking and routing” continues to appear, this means that the device did not send data to the wasl platform and that the connection was not completed (connection usually takes from 6 to 48 hours).

The solution: Continue to follow up with the tracking company through which the device was installed

Third reason: The tracking device subscription has expired

If there is already a tracking device in the vehicle and you see an error “There is a navigation device for tracking and guidance,” this may mean that the device’s subscription has expired and is no longer sending data to the wasl platform.

The solution: Contact the company through which the tracking device was installed and renew the subscription

There is a navigation device for tracking and guidance

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