Error Solution: Vehicle eligibility in receipt does not apply
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The error “Vehicle eligibility” appears on the receipt “Not applicable” when trying to issue a vehicle operating card. In this article, you will learn about the causes and how to solve this problem.
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Reasons for the vehicle eligibility error appearing on the receipt are not applicable
Reason 1: Not installing a vehicle tracking device
The General Transport Authority requires the installation of a tracking device for private and public land transport vehicles. The device must also be installed by tracking companies approved by the Authority. You can find a list of approved companies here: Tracking companies approved by the Transport Authority
The second reason: The tracking device was not linked to the Wasl platform after installation.
Sometimes the vehicle eligibility error appears on the receipt as not applicable or not available. Navigation device for tracking and guidance Even after installing the car tracking device and weight sensor, in this case, you must make sure with the tracking company that the device has been linked to the Wasl platform and that the device is sending data normally.
How long does it take to connect the tracking device to the Wasl platform?
It usually takes 6 to 24 hours to connect the tracking device to the Wasl platform. Please make sure to move the vehicle after installing the device to ensure that the data is sent to the Wasl platform faster.